Courtyard by Marriott Denver Central Park

I stayed here alone on 8/19/23. Due to the fact that there was a neighboring hotel up the road that was holding the Denver Bachata Festival, I initially had difficulty finding parking. After being redirected by that hotel's parking security to drive around the hotel and park on the street, I then realized where I was. Not far from a homeless encampment. When I finally got to the Courtyard by Marriott front entrance to check in, I see a small sign that says I need to go to the complete opposite side of the hotel in order to check in because they're renovating their entrance. Ultimately I found parking in the Courtyard by Marriott's parking lot which was well-lit and fenced, however, I was a little concerned walking into the building alone. Once in my room, my room was clean and comfortable. The AC worked and the room was cool, but the AC unit was loud. Checkout was quick and easy. My vehicle was safe and unharmed in the parking lot.

We booked this hotel for the pool for our kids to enjoy after a trip to the zoo. It said it had recently been updated, and they made it worse. We were seriously disappointed when we got there, as the pictures do NOT match the pool at all! The exercise room is in the glass area, not the pool. The pool is tiny, not well heated, no hot tub at all for the parents to enjoy and relax in after a long day. Had we known the pool was not what was advertised in the pictures, we would have stayed somewhere else. They also advertised connected rooms for groups, which they were not able to do, and the rooms don't match the pictures either. No microwave in the room, especially for a hotel that doesn't serve breakfast. You also have to push a button to make the Fridge work, and it will not run all night. On a positive note, the rooms were clean, beds were comfortable, and staff were very nice.

There is something very wrong about this place. I stay in hotels 10/12 months in a year. Suffice to say, I've seen my fair share. This is, without question, the worst hotel I've ever stayed at. Let's break it down: 1. If you have a fire stick or roku, you can't plug it into the tv directly unless, I suspect, you have a universal remote. The input button on the remote doesn't control the tv source, it controls the box source. So you are required to plug it in directly into their TV box. This wouldn't be the worst thing in the world if it didn't destroy the picture.. It's dark and pixelated 2. There is no complimentary anything. Except ice. If you want coffee or breakfast, you're pulling your wallet out. 3. As with what I see in about half of the hotels I stay at, there is a dismal amount of light in the room EVEN IF you turn on every single light. My room was facing the west, so pure sun into my eyes if I have the curtains open. 4. There is no microwave in the room. The staff said, "oh, we can microwave it for you!" I appreciate the gesture but I can very well cook my own meals and clean up after myself, thank you. Ended up having to buy a hot plate. Sorta wanted one anyway. 5. This hotel is in close proximity to a warehouse that has a loud, long, droning, beeping sound. You will have a headache. 6. The elevator I used must've had a terrible sensor or something because every time I took the elevator, the door would start to close then immediately open. The close door button makes this worse. Most times, this happened 3 times in a row before I could get downstairs. 7. Paid $13 for French toast. Lady said it was "four slices". When the food came out, I saw it wasn't four slices. It was four HALF slices... For $13. They weren't large slices either. I hope I still have the Pic for this. 8. The shower is actually not bad. Good heat. Good pressure. Full standing shower. 9. One of the funniest parts is that the refrigerator must be clicked every 8 hours in order to keep the food cold. Set a reminder. Really. 10. I would like to say the staff redeemed the pure unadulterated greed from the company but they couldn't possible make that big of an impact. Big big shout out to Adolfo (hope I'm spelling that correctly). He works maintance. The genius hotel owner thinks one washing machine is fine with 2 dryers. Well, the washer went down and there was no way for me to wash my clothes here. Adolfo kindly offered to let me wash the clothes in the hotel laundry. Thank you, Adolfo. This hotel oozes greed. It basks in your blind allegiance. It will take advantage of you in every single opportunity. Please, for yourself, for your family, don't come here. Thanks

It is tucked away, not the most convenient location to get to, but I like this place because of the great service. I am Bonvoy Titanium, so obviously, I spend a bunch of nights on the road. Tony at the check-in desk is great and understands customer service. Same for the bartenders at night. The hotel is spending some money on remodeling, which I appreciate. The only bad thing is not enough help in the morning. It can take forever to get a cup of coffee or breakfast sandwhich, and the exercise room could use some love. It is small, missing free weights and has few options.

When we 1st arrived they didn't have the room we booked with 2 beds so they gave us two rooms side by side that didn't connect. While we were away on errands (my kids and I) my husband who was staying in the second room had tv issues. He had them come check out both tvs with consisted on them unplugging and turning back on. Needless to say someone who works there stole an item out of the room. I comb through every inch in corner and didn't find the firestick we brought with us when we travel. The remote was wedge in the sofa bed we never used. Needless to say it sucks to know someone would steal and now we have to reset and log out of every app on every device now because of a working thief.